Get support or ask anything about our templates

Get support or ask anything about our templates

Get support or ask anything about our templates

Email

hi@template.supply

Response time

24 – 48 business hours

Brazil Office

Rua Bom Jesus 212, Juvevê

Curitiba, PR 80035-010, Brazil

Local Time

Your time, so we're

always in sync

FAQ

(01)

Will I get help to customize the template?

We provide basic support for all templates, including help with updating images, text, or other small edits. However, advanced customization—like creating new sections, adding pages, or making major layout changes—falls outside of basic support and isn’t included.

(02)

Can I use the template on multiple projects?

You can use a paid template for only one person, business, or project. If you’d like to use the same template for another client or project, you’ll need to purchase an additional license by buying the template again. Check the licenses page for more details.

(03)

Is there a Figma design available?

Yes! Every paid Webflow template comes with its own Figma design file — included as a free bonus with your purchase. You can instantly get access to the Figma file by uploading your Webflow template invoice. Check the "Figma file" page in the navbar.

(04)

Do you offer customizations as a service?

No, we currently do not offer template customizations, custom websites or design development.

(05)

What is your refund policy?

As these are digital products, we do not offer refunds. Once a template is purchased, it cannot be returned. We recommend reviewing the product details and any available previews carefully before making a purchase.

(01)

Will I get help to customize the template?

We provide basic support for all templates, including help with updating images, text, or other small edits. However, advanced customization—like creating new sections, adding pages, or making major layout changes—falls outside of basic support and isn’t included.

(02)

Can I use the template on multiple projects?

You can use a paid template for only one person, business, or project. If you’d like to use the same template for another client or project, you’ll need to purchase an additional license by buying the template again. Check the licenses page for more details.

(03)

Is there a Figma design available?

Yes! Every paid Webflow template comes with its own Figma design file — included as a free bonus with your purchase. You can instantly get access to the Figma file by uploading your Webflow template invoice. Check the "Figma file" page in the navbar.

(04)

Do you offer customizations as a service?

No, we currently do not offer template customizations, custom websites or design development.

(05)

What is your refund policy?

As these are digital products, we do not offer refunds. Once a template is purchased, it cannot be returned. We recommend reviewing the product details and any available previews carefully before making a purchase.

(01)

Will I get help to customize the template?

We provide basic support for all templates, including help with updating images, text, or other small edits. However, advanced customization—like creating new sections, adding pages, or making major layout changes—falls outside of basic support and isn’t included.

(02)

Can I use the template on multiple projects?

You can use a paid template for only one person, business, or project. If you’d like to use the same template for another client or project, you’ll need to purchase an additional license by buying the template again. Check the licenses page for more details.

(03)

Is there a Figma design available?

Yes! Every paid Webflow template comes with its own Figma design file — included as a free bonus with your purchase. You can instantly get access to the Figma file by uploading your Webflow template invoice. Check the "Figma file" page in the navbar.

(04)

Do you offer customizations as a service?

No, we currently do not offer template customizations, custom websites or design development.

(05)

What is your refund policy?

As these are digital products, we do not offer refunds. Once a template is purchased, it cannot be returned. We recommend reviewing the product details and any available previews carefully before making a purchase.