Privacy policy
Overview
Last updated: June 2026
Template Supply ("Template Supply", "we", "our", or "us") respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store, and protect information when you visit template.supply, purchase products, subscribe to updates, contact us, or otherwise interact with our services.
Template Supply is operated by CREATIVE WEB DESIGN, LLC.
By using our website, you agree to the practices described in this Privacy Policy.
Information we collect
We may collect information directly from you when you use our website, purchase products, submit forms, or communicate with us.
Information you provide
Depending on how you interact with our website, we may collect:
First name
Last name
Email address
Support messages and inquiries
Proof-of-purchase documents submitted for verification purposes
Information voluntarily provided through forms or communications
Purchase information
When you purchase a product, our payment and fulfillment providers may collect and process information including:
Name
Email address
Country or region
Transaction details
Purchase history
Template Supply does not directly process or store payment card information.
How we use your information
We use collected information to:
Deliver purchased products
Provide access to downloads and resources
Verify ownership of purchases
Respond to support requests
Improve our website and services
Send product updates and announcements
Share educational content and tutorials
Notify users about new template releases
Offer discounts, promotions, or special offers
Comply with legal obligations
Prevent fraud and abuse
Newsletter and marketing communications
If you subscribe to our newsletter or updates, we may send emails regarding:
New template releases
Product updates
Educational content and tutorials
Website-building resources
Promotions and discount offers
You may unsubscribe at any time by using the unsubscribe link included in our emails or by contacting us at hi@template.supply.
Download access and authentication
To help users access purchased products, we may use email-based authentication methods, including one-time verification codes sent to the email address associated with a purchase.
These authentication methods are used solely to verify ownership and provide secure access to purchased downloads and resources.
Template Supply does not currently provide traditional user account registration.
Support requests
When you submit a support request, we may collect:
First name
Last name
Email address
Message content
This information is used solely to respond to your inquiry and provide customer support.
Figma access verification
Certain products may include access to Figma files when explicitly stated on the product page.
To verify eligibility, users may be required to upload proof of purchase in PDF format.
Submitted verification documents are used solely to confirm ownership of a qualifying purchase and provide access to the corresponding Figma file.
Uploaded verification documents may be deleted after review and are not used for marketing purposes.
Cookies and similar technologies
Template Supply may use cookies and similar technologies to improve website functionality, analyze usage, and enhance the user experience.
Cookies may be used to:
Remember preferences
Measure website performance
Analyze traffic and visitor behavior
Improve products and services
Users may disable cookies through their browser settings, although some website functionality may be affected.
We may display a notice informing visitors about our use of cookies.
Analytics and website measurement
We may use analytics and measurement tools to understand how visitors use our website and to improve our services.
These tools may collect information such as:
IP address
Device information
Browser type
Operating system
Pages visited
Time spent on pages
Referring websites
General geographic location
Services we may use include:
Google Analytics
Google Search Console
DataFast
These services may use cookies and similar technologies to collect information about website usage.
Third-Party service providers
We work with third-party providers that help operate our business.
These providers may process information on our behalf, including:
Polar
Stripe
Framer
Google Analytics
Google Search Console
DataFast
Each provider maintains its own privacy practices and policies.
We encourage users to review the privacy policies of these third-party services.
Data retention
We retain personal information only for as long as reasonably necessary to:
Provide services
Maintain business records
Comply with legal obligations
Resolve disputes
Enforce agreements
Retention periods may vary depending on the type of information involved.
International users
Template Supply serves customers worldwide.
By using our website, you understand that your information may be transferred to and processed in countries other than your own.
We take reasonable measures to protect personal information regardless of where it is processed.
Your privacy rights
Depending on your location, you may have rights regarding your personal information, including:
Access to your personal information
Correction of inaccurate information
Deletion of personal information
Restriction of processing
Objection to certain uses of information
Withdrawal of consent where applicable
To exercise any of these rights, contact us at hi@template.supply.
GDPR rights
If you are located in the European Economic Area (EEA), United Kingdom, or similar jurisdictions, you may have additional rights under applicable privacy laws.
Requests regarding personal information may be submitted to hi@template.supply.
Children's privacy
Template Supply is not directed toward children under the age of 13.
We do not knowingly collect personal information from children under 13.
If you believe a child has provided personal information to us, please contact us and we will take appropriate steps to remove the information.
Security
We implement reasonable administrative, technical, and organizational measures designed to protect personal information.
However, no method of electronic transmission or storage can be guaranteed to be completely secure, and we cannot guarantee absolute security.
Changes to this privacy policy
We may update this Privacy Policy from time to time.
Updated versions will be posted on this page with a revised effective date.
Continued use of the website after changes become effective constitutes acceptance of the updated Privacy Policy.
Contact
Template Supply
Website: template.supply
Email: hi@template.supply
If you have any questions about this Privacy Policy or how your information is handled, please contact us at hi@template.supply.
